MSP Vendors
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Helpt

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Helpt is a platform for on-shore, outsourced technical support, with a growing team of IT and network hardware, design and admin experts.

Min. Investment: $20

GetHelpT (HelpT) is a platform designed to connect users with technical support and IT professionals for on-demand assistance. It offers a marketplace for finding vetted tech experts who can help resolve hardware, software, and network issues, making it easier for individuals and businesses to access reliable technical support when needed.

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Price starts from

$20
Per month
20Min Investment
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American Help Desk (AHD) provides fully white‑label, 24/7/365 help desk and service desk support built specifically for Managed Service Providers. Our U.S.–based team operates as a seamless extension of your brand—answering as you, supporting your clients with real humans, and protecting your reputation with every interaction. We deliver scalable, cost‑predictable support solutions that help MSPs expand capacity without adding internal headcount. From Tier 1 troubleshooting and ticket triage to customer service, password resets, application support, and multilingual call handling, AHD strengthens your operational backbone so you can stay responsive, competitive, and focused on growth. What makes us different: 100% Onshore Support – No offshore handoffs or communication gaps. True White‑Label Delivery – Your branding, your tone, your processes—our team. MSP‑Focused Workflows – Built around the realities of MSP operations and client expectations. Scalable Coverage – Overflow, after‑hours, weekends, or full 24/7 support. Predictable Billing Options – Per‑minute, per‑ticket, per‑user, and hybrid models. Fast, Friendly, Human Support – Real people solving real problems with care and clarity. Whether you need after‑hours coverage or a full outsourced help desk, American Help Desk delivers dependable, brand‑aligned support that keeps your clients happy and your business moving forward.

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Simplesat
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Simplesat is a comprehensive customer feedback management platform designed to help businesses collect, analyze, and act on customer insights effectively. Launched in 2016, Simplesat provides customizable and engaging surveys that can be embedded into existing workflows, allowing organizations to enhance customer satisfaction and improve service delivery. The platform integrates seamlessly with various helpdesk and CRM systems, offering features like automated follow-ups and real-time feedback analytics, which empower businesses to make data-driven decisions and foster stronger customer relationships.

Humanize IT is a business communication platform designed to enhance interactions between managed service providers (MSPs) and their clients by fostering genuine human connections. Founded in 2016 and based in Lincoln, Nebraska, Humanize IT evolved from its original identity as Managed Services Platform to focus on empowering MSPs through a structured framework that emphasizes conversations over presentations. This approach enables account managers to deliver strategic value, improve client engagement, and ultimately drive revenue growth by transforming how MSPs communicate their services and solutions.