Last Updated: August 21, 2024
1. Introduction
This Privacy Policy (“Policy”) governs the manner in which MSP Vendors (“Company,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“User,” “you,” or “your”) of the https://mspvendors.com website (“Site”) and related services (collectively, “Services”). This Policy applies to the Site and all products and services offered by the Company.
2. Acceptance of Terms
By accessing or using the Services, you agree to be bound by this Policy. If you do not agree to the terms of this Policy, please do not use our Services.
3. Information Collection
3.1 Personal Information: We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our Site, register on the Site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site.
3.2 Types of Information Collected:
(a) From Managed Service Providers (MSPs):
– Browsing data related to Site usage
– Account information for registered Users
– Email addresses for mailing list subscriptions
(b) From Vendors:
– Business details
– Product and service information
– Personal information of individuals managing listings (if opted in)
3.3 Non-personal Information: We may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site.
3.4 Third-Party Analytics and Tracking: The Company utilizes third-party analytics tools and tracking technologies, including but not limited to Google Analytics, Microsoft Clarity, and pixels for Facebook, LinkedIn, and Reddit.
3.5 Cookies: Our Site uses “cookies” to enhance User experience. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
4. Use of Collected Information
4.1 The Company may collect and use Users’ personal information for the following purposes:
(a) To improve customer service
(b) To personalize user experience
(c) To improve our Site and Services
(d) To process payments
(e) To provide analytics to vendors (in anonymized form)
(f) To identify industry trends for content creation
(g) To send periodic emails
(h) To comply with legal obligations
4.2 We do not collect sensitive personal information such as social security numbers or health data.
5. Protection of Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
6. Sharing of Personal Information
6.1 We do not sell, trade, or rent Users’ personal identification information to others.
6.2 We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.
6.3 We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.
6.4 We may share User information in response to a valid legal process or as otherwise required by law.
7. Data Storage and Retention
7.1 User data is stored in the United States of America.
7.2 We may utilize cloud storage solutions for data management.
7.3 Data is retained for up to thirty-six (36) months from the date of collection.
8. User Rights
8.1 In accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws, Users have the following rights:
(a) Right to access personal data
(b) Right to rectification of inaccurate personal data
(c) Right to erasure (“right to be forgotten”)
(d) Right to restrict processing of personal data
(e) Right to data portability
(f) Right to object to processing of personal data
(g) Right to withdraw consent at any time
8.2 To exercise these rights, please contact us using the information provided in Section 14 of this Policy.
9. Children's Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this Site.
10. International Data Transfers
The Company may transfer data across international borders. We implement appropriate safeguards to protect your information during these transfers, in compliance with applicable data protection laws.
11. Electronic Communications
11.1 By using our Services, you consent to receive electronic communications from us unless you opt out.
11.2 You may opt out of marketing emails by following the unsubscribe instructions included in each email.
11.3 Certain transactional emails, such as security alerts, can only be disabled by deleting your account.
12. Changes to This Privacy Policy
The Company has the discretion to update this Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
13. Payment Processing
13.1 The Company uses Stripe, a third-party payment processor, to process payments.
13.2 By using our Services, you consent to your payment information being collected, stored, and processed by Stripe in accordance with their privacy policy (available at https://stripe.com/privacy).
14. Contact Information
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
Attn: Privacy Officer
MSP Vendors
[email protected]
15. Governing Law
This Policy shall be governed by and construed in accordance with the laws of Kent County, Delaware, without regard to its conflict of law provisions.
16. Severability
If any provision of this Policy is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Policy shall otherwise remain in full force and effect and enforceable.
BY USING THIS SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS POLICY. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE OUR SITE. YOUR CONTINUED USE OF THE SITE FOLLOWING THE POSTING OF CHANGES TO THIS POLICY WILL BE DEEMED YOUR ACCEPTANCE OF THOSE CHANGES.
